Support Tools
CSI’s Support Team offers several avenues for quick problem resolution. In addition to our Help Desk, we provide a wide variety of other tools to help you get the most out of our software.
			Updates - Clients are notified of software updates via e-mail.  All updates are installed through a quick and easy download on our website. CSI users can also access technical notes on the web.			Documentation – We employ a team of Quality Assurance experts who keep user manuals up-to-date.  Customers can visit our website and easily download the most current manual.
			User Groups – These meetings allow users to share information, tips on software usage, and product news. Networking with other CSI users is the perfect way to extend the benefits of your CSI software.			Training – Our diverse team has trained thousands of CSI users and has backgrounds in accounting, public sector and customer service. When help desk support isn’t enough, our trainers provide refresher training to ensure you are using the software to its fullest potential.
			Forum – On our blog, customers find a wealth of quality information and can ask questions and get advice from other software users.			Help Topics – Within the CSI application, users can access online help for information about processes, queries and reports. Help includes screenshots and sample reports.