Technical Services
Because we are a full-service company, we offer more than software/application support. We can support the underlying technology that delivers our application.
			Application Delivery System – DeliveryPoint enables organizations to provide access to applications from remote locations and a wide variety of client devices. This approach delivers CSI software to end-users by executing the application 100% on the server. DeliveryPoint software enables high application performance regardless of bandwidth as well as greater data security. Our server-based solution results in a significant reduction in the cost and complexity of administration.			Application Service Provider – CSI's ASP model allows you to quickly and easily start using our software for a minimal, upfront invest­ment. As your provider, CSI will host the software on our fast, reliable, secure servers. Our engineers will be responsible for daily backups of your data, off-site data storage and software updates. There’s no network to build and manage, no backups to worry about….we take care of everything for you.
			Managed Backup Solution - When an incident or disaster strikes, business must continue. Because you rely so heavily on technology, loss of data can cause business to come to a screeching halt. Having an effective data recovery plan in place ensures that your business recovers with confidence. Our Gemini Managed Backup Service is an automated off-site data backup and restoration system that protects your organization’s data.			Managed IT Services Solution – With SmartAlert software and CSI’s highly-skilled staff of technology specialists, we take the worry out of maintaining your network. We proactively monitor your IT infrastructure and identify potential problems before they occur. Services include remote management of PCs and servers, standardized desktop/laptop configuration and routine Network Health Overview reports.
			Network Management – At CSI, we’ll help you choose the tools, applications and devices to best monitor, maintain and administer your network. Our services can range from fundamental hardware and software support to fully integrated solutions that support infrastructure operations.